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I would like to take this opportunity to thank all the people concerned with caring for mother...

Mrs. D. in Rhiwbina

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home care FAQs

Below are questions that will hopefully answer any queries you may have. If your question is not here please phone us or submit your question by using the contact form.

Q. How much do you charge for your services?
A. Fees vary for different services required. To find out more, please contact a member of staff on 029 2064 0001 for an individual quote.

Q. Is private home care available?
A. Yes.

Q. Do you provide continuity of care?
A. Yes. At Caring 2000, we strive to put in place regular carers to promote a friendly rapport between client and carer.

Q. Do your carers receive the appropriate training?
A. Yes. All of our carers are provided with in-house training, which includes:

  • Principles of Care
  • Role of the Care Worker
  • Needs of the Service User
  • Safety at Work
  • Adult Abuse Awareness

It is also a requirement that all our carers at Caring 2000 acquire NVQ level 2 in “Health and Social Care”. We also provide P.O.V.A (Protection Of Vulnerable Adults) training.

Q. Are all carers’ references and criminal backgrounds thoroughly checked?
A. Yes. It is our company’s policy that all CRB checks are conducted and references are provided to our standard.

Q. In which districts do you provide care?
A. We provide care in most districts of Cardiff.

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